CLIENT TESTIMONIALS

My wife, our black lab, and I have flown with Jet Agency for nearly a decade. After carefully vetting several private air brokers, Jet Agency earned our trust with their transparency, professionalism, and exceptional service. Our first experience exceeded expectations, and we've been loyal members ever since. Their team makes private aviation seamless, personal, and enjoyable — a true class act we confidently recommend.

As a former Chairman & CEO of an NYSE-listed hospitality company, I recognize and appreciate the importance of exceptional customer care. That is what Jet Agency delivers for me. It is a privilege to testify to its executives' talent and laser service focus, like Senior Membership Director Jan and Operations Coordinator Holly, whose attention makes my experience exceptional.

I have had a wonderful experience with Jet Agency membership and the service that comes with it. When my son got injured playing in a basketball tournament in Puerto Rico and our multiple commercial flights home were canceled, Jet Agency got us home safely on very short notice. Lance truly exceeded my expectations and proved the value of my investment in my Jet Agency membership. I look forward to our next trip!

After researching private jet service companies for months, we joined Jet Agency and have been extraordinarily pleased. Jet Agency’s customer service is excellent and their policies and procedures are well thought out and clearly defined. We have been very pleased with the pilots, quality of the aircraft, and support team. We have had 100% on-time departures/arrivals—and not a single scheduling snafu. Our experience with Jet Agency has far exceeded our expectations.

When I booked my very first trip with Jet Agency, I was looking at the wrong month and ended up booking the wrong days of the week. I didn't realize this mistake until the day before we were supposed to leave. I immediately contacted Jet Agency, and they dropped everything to find me an alternate plane at a reasonable price for the correct days. Jet Agency is a great travel partner that truly cares about their customers.

I want to give a huge hug and shout-out to Jan Brown, Holly, and the flight crew who work so hard. I needed to get home so I could be there for Hurricane Milton. Your team, once again, bent over backward to take care of my needs and got the job done. Jet Agency’s customer service and professionalism are unmatched. I appreciate everyone over there. A big thank you from my wife and me to everyone at Jet Agency.