FREQUENTLY ASKED QUESTIONS

Jet Agency is a private aviation company based in Naples, Florida committed to delivering an exceptional and tailored travel experience. With a focus on providing seamless, personalized service and ensuring transparency at every step, Jet Agency strives to make private air travel simple and stress-free. Our goal is to exceed expectations by prioritizing flexibility, reliability, and client satisfaction, ensuring that each journey is as effortless as possible.ANSWER

Jet Agency offers a variety of services, including private jet membership, aircraft sales, and aircraft management. We work to build relationships with our clients and find the aircraft solution that best meets their needs, whether that is membership, ownership, or a little of both.ANSWER

To book a private jet with Jet Agency, simply use our streamlined trip request form available at JetAgency.com/members. This easy-to-use form ensures your request is immediately sent to our team, allowing us to begin crafting your tailored travel experience. Once submitted, you will receive a confirmation email with your trip details. If you ever have any questions, our 24/7 membership services team is here to help.ANSWER

Jet Agency offers access to a range of aircraft, from light jets suited for short trips to larger, long-range jets capable of cross-country or multi-leg travel. Our team can assist in choosing the appropriate aircraft based on factors such as passenger count, distance, and any specific travel preferences.ANSWER

Jet Agency places a strong emphasis on safety by working with certified operators and adhering to rigorous safety protocols. All aircraft undergo thorough maintenance, and experienced pilots ensure every flight meets the highest industry standards. ANSWER

Yes, Jet Agency offers various customization options to ensure your trip is tailored to your needs. Clients can select from a range of in-flight catering options, entertainment preferences, and seating configurations. The Member Services Team is available to coordinate all customization details to enhance the overall travel experience.ANSWER

Membership is sold in 25-hour increments, with an easy-to-understand fixed rate for aircraft categories from light jets to heavy. Flight time is then estimated prior to your flight, ensuring that a busy airport or long taxi time does not cost you extra flight hours.ANSWER

Yes, Jet Agency offers international flights to select destinations, primarily within North America and the Caribbean. These destinations include Canada, Mexico, the Bahamas, Grand Cayman, and Turks & Caicos.ANSWER

Yes, Jet Agency allows pets on board and takes care to ensure their comfort and safety during the flight. The Member Services Team can provide guidance on the specific accommodations available for pets, ensuring that they are well-cared for while traveling.ANSWER

Becoming a member of Jet Agency is a simple process. Simply fill out the information form at the bottom of this page and our membership team will be in touch. From there they will discuss options and work to personalize a membership for you.ANSWER

Jet Agency members have access to all luggage compartments in their aircraft. Light jets may have more limited luggage space, while larger jets can accommodate more substantial luggage, including oversized or specialty items. The Member Services Team will provide specific guidelines based on your aircraft selection to ensure a smooth travel experience.ANSWER

Yes, Jet Agency welcomes families and provides a range of accommodations to ensure a comfortable and safe flight for children. The team can arrange safety equipment such as child seats and provide in-flight amenities that cater to the needs of younger travelers, making the experience enjoyable for both children and parents.ANSWER

Jet Agency makes it possible to book last-minute flights, though it may come with an additional charge. Simply request your trip as normal and our 24/7 membership services team will be in touch to best accommodate your urgent trip request.ANSWER